Privacy Policy for TouchPoint Interactive Extension

Last Updated: November 22, 2024

1. Introduction

TouchPoint Interactive ("we," "our," or "us") provides a browser extension that enables interactive experiences on YouTube videos. We are committed to protecting your privacy and being transparent about the data we collect.

2. Information We Collect

2.1 Automatically Collected Data

When you interact with videos that use TouchPoint Interactive, we automatically collect:

• Interaction Data: Clicks on hotspots, including timestamp and hotspot ID
• Mouse Movement Data: Anonymized cursor position data for heatmap generation
• View Data: Video views and viewing duration for interactive content
• Technical Data: Browser type, operating system (via User Agent string)

2.2 Locally Stored Data

The extension stores the following data locally on your device:

• Number of interactive videos watched
• Number of hotspots clicked
• Current project code (for displaying analytics)

3. How We Use Your Information

We use the collected data to:

• Provide analytics dashboards to video creators
• Generate heatmaps showing viewer engagement patterns
• Improve the interactive video experience
• Track extension usage statistics

4. Data We Do NOT Collect

We explicitly do not collect:

• Your name, email address, or YouTube account information
• Your browsing history outside of interactive videos
• Personally identifiable information (PII)
• YouTube login credentials or authentication tokens

5. Data Sharing

We share aggregated, anonymized data with:

• Video Creators: Analytics about their interactive videos (clicks, views, heatmaps)

We do NOT:

• Sell your data to third parties
• Share personally identifiable information
• Use your data for advertising purposes

6. Data Storage and Security

Your interaction data is stored on secure servers operated by TouchPoint Video. We implement industry-standard security measures to protect your data, including:

• Encrypted data transmission (HTTPS)
• Access controls and authentication
• Regular security audits

7. Your Rights

You have the right to:

• Access: Request information about data we've collected
• Deletion: Request deletion of your interaction data
• Opt-Out: Uninstall the extension to stop data collection

8. Data Retention

We retain interaction data for up to 2 years for analytics purposes. You may request earlier deletion by contacting us.

9. Children's Privacy

Our extension is not intended for users under 13 years of age. We do not knowingly collect data from children under 13.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify users of significant changes through the extension or via our website.

11. Contact Us

If you have questions about this privacy policy or wish to exercise your rights, contact us at:

Email: privacy@touchpoint.video
Website: touchpoint.video

12. Compliance

This extension complies with:

• Chrome Web Store Developer Program Policies
• Google API Services User Data Policy
• General Data Protection Regulation (GDPR) for EU users

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