Frequently Asked Questions
Do viewers need the extension to see hotspots?
Videos embedded on your website display hotspots without the extension.
Currently viewers need the free TouchPoint extension installed to see interactive hotspots on Youtube or Vimeo.
We're building this as a network - as more people install the extension, more creators can reach them with interactive content. Think of it like viewing VR content - you need a VR headset.
Can I use this on existing videos?
Absolutely! That's the whole point. You don't need to re-upload videos. Just add interactivity to any YouTube or Vimeo videos by adding the #TouchPoint code to the description. All your views, comments, and engagement stay intact.
Does this violate YouTube's terms of service?
No. The TouchPoint extension is a browser tool that enhances the viewing experience,
similar to data aggregators, video speed controllers or translation tools. It doesn't modify YouTube's servers or violate their API terms. The extension only affects what users with the extension installed see in their own browser.
Can I remove or change hotspots after publishing?
Yes! That's one of the best features. You can update, add, remove, or completely redesign hotspots anytime without touching the video. Changes appear instantly for all viewers. Want to remove all interactivity? Just delete the #TouchPoint code from the description.
What happens if someone doesn't have the extension?
They watch the video normally. Nothing breaks or looks weird. The #TouchPoint code in the description is just text to them. They can still click your regular YouTube description links like always.
How do analytics work?
Every click on a hotspot is tracked and sent to your TouchPoint dashboard. You can see: total clicks per hotspot, click-through rates, which parts of the video get the most engagement, viewer behavior patterns, and conversion data. All tracked anonymously and GDPR-compliant.
Can I add hotspots to someone else's video?
Technically yes although they would need to add the TouchPoint code to their description for the public to see the hotspots.
That said you can add hotspots to videos you embed on your website but ethically you should only add interactivity to videos you own or have permission to enhance.
The system is designed for creators to enhance their own content.
Respect copyright and ownership.
Will this work on mobile?
Currently the Chrome extension works on desktop browsers (Chrome, Brave, Edge, Opera).
Mobile browser extensions have limitations.
Our interactive videos do work on mobile but not when the video is viewed on YouTube or Vimeo.
What about X, Facebook, or other platforms?
YouTube and Vimeo support is live now. Other platforms like Facebook Video, LinkedIn, Wistia, and Dailymotion are on the roadmap. The same $5/month subscription will work across all platforms as we add them.
How does the revenue share work?
When you create your account you get a special referral link to the Studio which you share with your audience.
When they test the Studio and sign up the referral is logged and you receive 20%-30% of the subscription fee every month
for as long as they and you are a member. This is paid monthly to your Paypal or crypto account.
You can view all your sales and payouts from your dashboard.
Is there a free trial?
No but you can use the demo credentials to play in the Studio and test it on YouTube. You will see them
on the login page.
When you want to keep what you create then you can join the Creator's Paradise club for just $5 a month and publish unlimited interactive videos.